C.A.R.E. on Hold®
We consider the telephone hold-system to be an environment which can benefit from the same kind of consideration as the other areas of the healthcare setting. Most often this can be experienced as a remote waiting area, the caller -- who is often a patient or family member -- can experience increased anxiety and isolation, regardless of the actual waiting time.
Therefore, we offer licensing of the music from The C.A.R.E. Channel or C.A.R.E. with Music for the telephone hold system to bring the healing environment to all those who contact your organization.
Upon request, we can create customized C.A.R.E. on Hold programming, providing health messages, calendar events, and restful music for callers.
